Frequently Asked Questions
Everything you need to know about our premium hairbrushes and grooming tools.
How do I choose the right brush for my hair type?
We offer a variety of brushes tailored to different needs. For fine hair, we recommend our soft natural boar bristles; for thick or curly hair, our large paddle brushes or stiff nylon bristles work best. Check our 'Brush Guide' on each product page for specific recommendations.
What is the best way to clean and maintain my Kent brush?
To clean your brush, remove trapped hair with a comb. Lightly dip the bristles in warm soapy water, avoiding the wooden handle or soft rubber pad. Rinse quickly, shake off excess water, and leave to air dry with the bristles facing down.
Do you offer international shipping?
Yes, we ship our premium brushes globally. Shipping costs and delivery times vary depending on the destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Due to hygiene reasons, we cannot accept returns on brushes that have been used unless they are found to be defective.
Are your natural bristles ethically sourced?
Sustainability and ethics are core to our brand. All our natural boar bristles are ethically sourced from reputable suppliers who adhere to strict animal welfare standards and environmental regulations.
How long will my Kent brush last?
Kent brushes are renowned for their longevity and craftsmanship. With proper care and cleaning, a high-quality Kent brush is designed to last for many years, often becoming a lifelong grooming companion.